Frequently Asked Questions

Looking for the answer to a quick question? Are you scratching your head about a plumbing issue? We get it. That’s why we’ve compiled a list of frequently asked questions that can hopefully give you peace of mind. Browse below for your answers to a variety of topics.

Central Heating Systems

If you have a pilot-light controlled heating system then the answer is yes. However, if you have an electric ignition-controlled system then the answer is unfortunately no.

If you’re water supply is closed off and your cold storage tank is nearly full then it’s still safe to turn on your central heating. However it’s not recommended to use hot water. A system with a cold storage tank could be run dry.

The main thermostat is an essential component to a central heating , if you didn’t have one you would have to turn your heating on and off multiple times per day. So the answer is yes it will work! But not effectively at all.

A central heating setup comprises pipework and radiators interlinked with a boiler, where the boiler serves as the heat source. The pump facilitates the circulation of heated water from the boiler through the pipework to the radiators and then back to the boiler for reheating. Additionally, it supplies hot water to the taps in your residence.

A central heating system consists of pipes and radiators linked to a boiler, which supplies heat. The pump circulates heated water from the boiler through the pipes to the radiators, returning it to the boiler for re-heating. Additionally, it delivers hot water to the taps in your household.

When adjusting room temperature, the ideal range falls between 18°C and 21°C, generally within the comfort range for most individuals. For optimal bedroom temperatures, aiming for approximately 16°C to 19°C is recommended for a restful night’s sleep

For optimal performance, place your central heating thermostat on an interior wall, strategically positioned away from windows, doors, air vents, and high-traffic areas like the kitchen or hallway.

Several factors could be the cause of your boiler malfunction. Examples include incorrect boiler pressure, power outages, gas supply problems, a faulty pilot light, a frozen condensate pipe, defective internal components, or more intricate issues.

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It is typically situated in the vicinity of the boiler or within the airing cupboard

Boiler Replacements & Repairs

If the pressure in the boiler drops too low, it must be repressurized to resume normal operation. You can accomplish this task independently by utilizing the system filling loop, which serves as a mechanism to introduce water into the heating system and is typically located within your system.

System and heat-only boilers will keep heating the radiators, and there’s a possibility of getting some hot water from the cylinder. However, this supply will diminish rapidly without pressure or fresh water entering the system. The system will operate as usual unless a hot tap is turned on.

Indeed, a power outage can impact your boiler. Many contemporary boilers depend on electricity for operation, meaning that during a power failure, your boiler won’t be able to provide heat for your home.

Typically, it indicates a malfunction in a seal or valve. However, if left unattended, it can lead to rusting of other components and potentially harm the electrical parts of the boiler. The optimal course of action upon detecting a leak is to promptly address the issue to prevent any further damage.

Leaks in boilers may manifest when internal components corrode or gradually become loose. Without regular servicing, the aging of boiler parts can result in pressure loss within the system. Typically, these leaks are identifiable by visible drips emerging from the underside of the boiler.

A central heating system consists of interconnected pipework and radiators linked to a boiler. The boiler serves to generate heat, while the pump facilitates the movement of heated water from the boiler through the pipework to the radiators and back for reheating. Additionally, the boiler supplies hot water to the taps in your home.

Flue extensions are specific to certain brands and must match the manufacturer of the existing flue piping system being extended. The available range includes various lengths and sizes to accommodate the most commonly used brands. It’s crucial to position the extension at least 30-60cm away from windows or doors to prevent the re-entry of harmful gases into the property.

Gurgling sounds result from trapped air and can be remedied by bleeding radiators. Drone noises may indicate a faulty pump, necessitating replacement by a qualified heating expert. Whooshing noises typically arise from blockages in either the air intake pipe or the air filter.

General Plumbing

Ensure your dishwasher includes a 1.5-meter hose for easy water supply connection. Most models require only cold water. Optimal placement against an exterior wall prevents waste pipe inconvenience within your home.

Commonly, washing machines are equipped with T-fittings on hot and cold water pipes, extending to their supply hoses. Convenient mini stop valves enable easy isolation of the machine without the need to shut off the entire water supply. Secure the waste hose into a standpipe featuring a P-trap. On the other hand, dishwashers typically require only a cold water supply

Ensure your property is safeguarded with comprehensive buildings insurance coverage that typically includes protection against water damage. Termed as ‘escape of water’ by insurance providers, this coverage encompasses various scenarios, such as burst pipes from freezing conditions, leaks from appliances like dishwashers, or incidents like overflowing toilets.

While it’s possible, using chemical drain cleaners can harm your pipes, causing damage alongside clearing the clog. Opting for a natural enzyme drain cleaner is advisable for less stubborn clogs, safeguarding your pipes and resolving the issue effectively.

A lateral drain could traverse beneath your property in the event of a shared sewer arrangement with your neighbor. Sewers serve to gather water and waste from multiple building drains, typically managed by your local water company.

Often, rust, sediment, and mineral accumulation within the tank trigger these noises. Such issues are prevalent in aging water heaters, which are susceptible to rust and buildup. Experience the flow as hot water from the tank ascends upon turning on your shower or faucet, ready to spread warmth throughout your home.

Potential causes for circuit breaker tripping include a burnt heating element, malfunctioning thermostat, faulty breaker or wiring, and water heater leaks.

Potential causes for your issue might include a low temperature setting or a worn-down heating element in electric water heaters. This could result in insufficient heating or no heating at all in certain cases.

Ensure optimal performance of your shower by addressing potential issues like dirt, grime, and limescale buildup, which can impede water flow and lead to leaks. Additionally, worn or damaged inner seals might be the culprit behind a leaking showerhead. Regular maintenance can prevent these issues and extend the lifespan of your shower system.

Experience disruptive noise in your water pipes? You might be dealing with water hammering. This phenomenon manifests as shaking, rattling, or banging sounds when water flow abruptly ceases. Water hammering arises from kinetic energy reverberating through the pipes upon sudden water shutoff, resulting in internal waves and the characteristic hammering noise.

The top four reasons behind noisy pipes during water usage are pressure fluctuations, trapped air within the pipes, blockages or obstructions, and loose fittings.

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